Parents and Caregivers

father holding son

Canvas Dx is a prescription-only product. Ask your doctor if Canvas Dx is right for your child.

Our team is here to help with:

  • Understanding insurance coverage and navigating the insurance authorization process.
  •  Using the Canvas Dx parent/caregiver app once it is prescribed for your child.
  •  Troubleshooting any technical problems that may arise in the use of Canvas Dx.
Caregiver User Guide

Healthcare Providers

Doctor Picture

Cognoa has contracted with Orsini Specialty Pharmacy to receive Canvas Dx prescriptions, adjudicate claims with insurance, and dispense patient-specific access codes to parents/caregivers. Cognoa Connect’s customer service team will be the single point of contact for product questions and technical support for both caregivers and prescribing physicians.

HCP User Guide

How can we support you today?

Cognoa Connect is Cognoa’s customer service team dedicated to supporting Canvas Dx. Whether you’re a concerned parent or caregiver or a healthcare provider, Cognoa Connect aims to get you the answers you need to successfully prescribe or use Canvas Dx. Our goal is to provide the best possible customer support for Canvas Dx.

Canvas Dx Logo

Canvas Dx is a prescription-based diagnosis aid for autism spectrum disorder (ASD), approved for use in children aged 18-72 months at risk for developmental delay. To learn more about Canvas Dx, click here


Cognoa is a pediatric behavioral health company developing diagnostic and therapeutic solutions with the goals of enabling equitable access to care and improving the lives and outcomes of children and families living with behavioral health conditions, starting with autism.